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Venue Information

Update: 2026-06-15 | 23,719 views | Share
 
Venue Information & Branding

Venue Information Page

The Venue Information page allows you to manage all introduction, branding, and visual identity information of your venue on Sportnet.vn. These are important details used to display your venue to players when they search, view details, or book online.

Keeping venue information complete and accurate helps your facility appear more professional, build trust with customers, and improve visibility within the Sportnet ecosystem.

Venue identity information

Manage basic information such as venue name, logo, sport type, description, address, and contact details so players can easily recognize and search for your venue on Sportnet.

Introduction images

Update the profile image, banner, overview photos, and images of different venue areas to create a more professional appearance, build trust, and support customers in making booking decisions.

Address and amenities

Configure the address, map location, operating hours, amenities, and supporting services so players can evaluate whether the venue is suitable before booking online.

1. Information you can manage

On the Venue Information page, you can update important data related to the public profile and identity of your venue on Sportnet.

Basic venue information

This information helps the system identify your venue and helps players quickly understand what services the venue provides, where it is located, and how to contact it.

  • Venue name: The official name of the sports facility or business location.
  • Sport type: The sport supported by the venue, such as badminton, pickleball, football, tennis, basketball, or other sports.
  • Venue description: A general introduction to the venue, its strengths, featured services, or suitable customer groups.
  • Address: The actual location of the venue so players can search, get directions, and choose a suitable booking schedule.
  • Contact information: Phone number, support channel, or other information customers need to contact the venue.
  • Operating hours: Opening hours, closing hours, and service time frames for customers.
Images, location, and amenities

This information makes the venue profile more visual and helps players evaluate the space, quality, and amenities before booking.

  • Logo: The brand identity image of the venue, club, or sports center.
  • Profile image: The main image used to display the venue in search results or introduction pages.
  • Introduction images: A photo set showing the venue space, playing areas, court surface, and supporting areas.
  • Banner: A featured image that helps the venue information page look more professional.
  • Map location: Helps players identify the exact location and plan their route.
  • Amenities and services: Information such as parking, changing rooms, resting areas, shops, canteen, equipment rental, or other supporting services.
Note: All information on the Venue Information page can be edited at any time. After saving, the data will be updated for display, search, and online booking on Sportnet.

2. Venue images and branding

Images are one of the most important factors that help players evaluate venue quality before booking. A venue profile with clear, realistic, and professional images creates a stronger impression and builds more trust with customers.

Image types you should update

You should prepare different groups of images so players can get a complete view of the venue and related areas.

  • The official logo of the venue or club.
  • Overview images of the entire venue area.
  • Images of each individual court or playing area.
  • Images of the playing surface, lighting system, nets, court lines, or main equipment.
  • Images of amenities such as parking, resting areas, changing rooms, restrooms, shops, or service areas.
The role of high-quality images

Images not only make the venue information page look better, but also directly influence the customer experience and booking decision.

  • Help players preview the actual quality and space of the venue.
  • Increase trust when customers discover the venue for the first time.
  • Help the venue stand out when players compare multiple locations.
  • Improve the online booking conversion rate through clear and complete visual information.
Suggestion: Use real, bright, clear images that accurately reflect the current condition of the venue. Avoid using outdated images or illustrative photos that do not match reality, as this may affect customer experience and trust.

3. Information displayed to players

The information configured on the Venue Information page will be used across introduction, search, and booking pages within the Sportnet ecosystem.

1

Players search for venues

When players search for a suitable sports location, information such as venue name, sport type, address, images, and amenities helps your venue appear more clearly.

Meaning: The more complete the venue profile is, the easier it is for players to recognize your venue and quickly assess whether it matches their needs.
2

Players view venue details

On the detail page, players can view the description, images, location, operating hours, amenities, contact information, and related data before deciding to book.

Role: This is an important step that helps customers evaluate venue quality, travel convenience, supporting services, and whether the venue fits their playing schedule.
3

Players contact the venue or book online

After viewing the information, customers can contact the venue or make an online booking if the venue has configured suitable booking schedules and pricing tables.

Result: Clear information reduces repeated customer questions, helps staff provide faster support, and improves the conversion rate from profile views to booking orders.

4. Update information to optimize customer experience

Maintain accurate information

Venue information should be updated regularly to ensure customers always see data that reflects current operations.

  • Update when the venue changes its address, phone number, or contact channel.
  • Update operating hours during holidays, special dates, or unusual time frames.
  • Add new amenities when the venue introduces new services or customer support areas.
  • Change images when the venue is renovated, upgraded, or its layout is adjusted.
Improve customer reach

A well-completed venue information page helps the venue appear more professional and increases the chance of being selected when players search for sports locations.

  • Help the venue stand out when players search and compare options.
  • Reduce decision barriers with clear and transparent information.
  • Build trust with new customers who have never visited the venue before.
  • Support a smoother online booking experience.

5. Suggestions for completing the Venue Information page

Prioritize the information customers need before booking:

Make sure key information such as address, phone number, operating hours, real images, amenities, and venue description is fully updated. These are the factors that often directly affect a player's booking decision.

Use real images and refresh content regularly:

Use real images of the venue and update them whenever there are changes to the space, playing surface quality, or supporting services. The more consistent the information page is with reality, the better the customer experience will be after they arrive.

Next: Court Types

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