Sportnet Privacy Policy

Effective: 3 November 2026. Operated by Công ty TNHH Sportnet. Website: sportnet.vn. Privacy contact: info@sportnet.vn.

1. Information and purposes

Sportnet processes the account and profile information you provide, including display name, email, optional phone number, avatar and profile fields. We also process content and activity you submit when using posts, comments, messages, clubs, tournaments, venues and other features. Session information, IP addresses, browser/device information and technical logs help authenticate users, protect the service and resolve problems. Support requests are used to verify and respond to the request.

2. Google and Facebook sign-in

When you choose an available provider, Sportnet receives its account identifier, name, email and avatar when supplied with your permission. We use this information to create or identify your Sportnet account, show your profile, secure the account and provide support. An email or avatar may be unavailable. Additional email verification may be required. A matching email does not automatically link an existing Sportnet account.

Sportnet never receives your Google or Facebook password. A Sportnet password and phone number are optional; you can add them in Account. SMS verification currently supports Vietnamese mobile numbers for accounts set to Vietnam. Other accounts use email verification. Individual activities may have separate information requirements.

Provider access tokens are used during authentication and are not retained for later access. Sportnet maintains its own login session. Provider identifiers and necessary profile details are stored with your account. An avatar may load directly from the provider's image service, creating a connection from the viewer's browser to that service. Sportnet does not use this sign-in data to sell it to data brokers, read your mailbox or contacts, or post to Google/Facebook.

3. Visibility and service providers

Your name, avatar and public profile/content may be visible according to the feature and privacy settings. Relevant activity information may be available to authorized tournament organizers, club managers or venue operators. Check the intended audience before posting.

Sportnet uses an application server in Vietnam; Cloudflare for file storage and content delivery; and Google for sign-in, SMTP email delivery, Firebase Cloud Messaging and Google Analytics. Meta processes sign-in data when Facebook sign-in is offered and you choose it. Embedded YouTube content connects to Google/YouTube when viewed.

These international services may process information outside Vietnam. Depending on the service, this includes authorized account details, recipient email addresses, device notification identifiers, uploaded files, IP addresses and access information. See the privacy policies of Google, Cloudflare and Meta. Information may also be provided in response to a valid authority request or when needed to address security and legitimate rights.

4. Cookies and notifications

Sportnet uses cookies and sessions for login and authentication protection. Remember-me cookies last up to 180 days and may expire earlier after logout or revocation. You can log out and control cookies in your browser; blocking them can affect sign-in. Google Analytics measures visits and site usage and may use cookies, browser/device information and pages visited. This is separate from Google account sign-in permissions. You can use browser controls or the Google Analytics opt-out tool. Notification permissions can be revoked in browser/device settings.

5. Retention and security

Account details and content are retained to provide the service while they are in use, until deletion is requested or the retention purpose ends. Ordinary server technical logs rotate on a seven-day cleanup cycle. Records needed for incidents, disputes or legal obligations are retained only as necessary for those purposes. Support records are kept only as needed to resolve and document requests and related obligations.

Deletion reviews cover active data and recovery copies, if any. Data confirmed for deletion must not be restored into use. Any information that must be retained on a valid basis is restricted, and the reason and applicable retention period are communicated to the requester. Sportnet uses access controls and technical safeguards; no system eliminates every security risk. Do not share passwords or verification codes.

6. Your choices and requests

You can edit supported profile fields and privacy settings in Account. Contact info@sportnet.vn to request access, correction, restriction, withdrawal of consent or deletion, or to ask about processing. Ownership and scope may need to be verified. See Data deletion requests. Removing Sportnet in Google/Facebook does not itself delete Sportnet data or end an existing Sportnet session.

7. Children

Parents, guardians and people submitting athlete information must ensure that processing children's data has the necessary basis and consent. Publication of private information about children aged seven or older requires the child's and parent/guardian's consent as applicable. Do not post sensitive records, identity documents or private contact details of children publicly. A parent or guardian can contact info@sportnet.vn to request review, restriction or deletion; Sportnet verifies necessary representative information and coordinates with relevant organizers. Account creation alone is not proof that age or guardianship has been verified.

8. Updates

This policy shows its effective date. Changes requiring new consent will be communicated and consent obtained before the affected processing. Contact info@sportnet.vn with questions.