1. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set out below:

• Sportnet.vn, Sportnet or the Platform refers to the website, application, technical system and online services provided by Sportnet.
• User refers to any individual or organization that accesses, registers an account or uses services on Sportnet.
• Account refers to a login profile created by a user to access and use features on the Platform.
• User Content includes posts, comments, images, videos, livestreams, event information, product information, Page information, venue information, tournament information and other data uploaded or provided by users.
• Services refers to the features, tools and utilities provided by Sportnet, including but not limited to the sports social network, account management, Pages, clubs, sports venues, tournaments, bookings, livestreaming, products, posts and related features.

2. Scope of Services

Sportnet.vn is a platform for the sports community, supporting users in connecting, sharing information, creating personal profiles, publishing posts, joining community activities, organizing tournaments, managing sports venues, creating introduction Pages, posting products or services and using other sports-related utilities.

The services may be updated, changed, supplemented or adjusted from time to time as the Platform develops. Certain features may be available only to specific user groups, regions, sports, account types or usage conditions.

3. Account Registration and Management

• Users may need to register an account to fully use the features on Sportnet.
• Users agree to provide accurate, complete and updated information when registering or using an account.
• Users are responsible for keeping login information, passwords, authentication codes and all activities arising from their account secure.
• Users must not transfer, lease, lend, sell or use accounts for fraud, impersonation or unlawful purposes.
• If an account is accessed without authorization or appears to be compromised, the user should change the password and notify Sportnet as soon as possible.

4. User Rights and Obligations

Users have the right to access and use the services provided by Sportnet in accordance with the scope, purposes and usage conditions of the Platform.

Users are obligated to:

• Comply with this Agreement, Sportnet’s relevant policies and applicable laws.
• Be responsible for the information, content, images, products, services, events, tournaments, venues or activities they post or manage on the Platform.
• Not post false, misleading, offensive, fraudulent, copyright-infringing or privacy-infringing content, or content that violates the lawful rights and interests of other organizations or individuals.
• Not use the Platform to conduct unlawful activities, distribute malware, attack systems, collect data unlawfully or interfere with Sportnet’s normal operations.
• Cooperate with Sportnet when verification, complaint handling, violation processing or other necessary obligations are required.

5. User Content Policy

Users may upload, share or manage content on Sportnet through the features provided by the Platform. Users retain ownership of the content they create, but agree to grant Sportnet the right to store, display, technically process, distribute and use such content to the extent necessary to operate, promote, improve and provide the services.

Users represent and warrant that their uploaded content:

• Does not violate laws, public morals or Sportnet’s community rules.
• Does not infringe intellectual property rights, image rights, privacy rights, honor, reputation or lawful interests of any third party.
• Does not contain fraudulent, impersonating, misleading or unlawfully exploitative information.
• Does not contain malware, harmful links, spam or content that may affect system security.

6. Pages, Products, Sports Venues, Tournaments and User-Created Services

Sportnet allows users to create and manage resources such as Pages, clubs, sports venues, tournaments, posts, products, services, booking schedules, livestreams and other content related to sports activities.

• The creator or administrator of a resource is responsible for the accuracy, legality and up-to-date status of the information posted.
• For products, services, classes, bookings, tournaments or programs provided by users or third parties, the actual provider is responsible for quality, pricing, usage conditions, return policies, refunds, warranties, service commitments and related obligations.
• Sportnet may support display, management, connection or certain technical processing, but is not automatically the seller, organizer, service provider or guarantor of commitments made by users or third parties.
• Users must not create fake, misleading or infringing Pages, products, services, venues, tournaments or content, or content that violates intellectual property rights or the rights of others.

7. Payments, Service Fees and Transactions

Some services on Sportnet may be free of charge, while certain services, advanced utilities, transactions, promotions, bookings, tournament registrations, purchases of products or other services may incur fees depending on the specific time and feature.

• If fees apply, information regarding the fees, payment methods, usage conditions and related policies will be displayed or notified during the use of the service.
• Users are responsible for carefully checking transaction information before confirming payment, registration, booking or purchase of products/services.
• For transactions between users and third parties, the parties to the transaction are responsible for fulfilling their agreements, delivery, service provision, complaint handling, returns, refunds or warranties, if any.
• Sportnet may support receiving feedback or provide transaction management tools within the Platform’s capability, but is not responsible on behalf of the seller, organizer or actual service provider, unless otherwise provided or separately agreed.

8. Rights and Obligations of Sportnet

Sportnet has the right to:

• Operate, manage, upgrade, change, suspend or adjust Platform features to improve service quality.
• Review, hide, remove, restrict, lock or handle content/accounts/resources that appear to violate this Agreement, Platform policies or applicable laws.
• Refuse to provide services, suspend or terminate a user’s access in cases of violation, fraud, harm to the system or impact on the rights of other users.
• Use necessary technical measures to protect system security and prevent spam, fraud, cyberattacks or abuse.

Sportnet is obligated to make reasonable efforts to provide stable services, protect users’ personal information in accordance with the Privacy Policy and receive user feedback within an appropriate scope.

9. Intellectual Property Rights

• Trademarks, trade names, interfaces, icons, source code, databases, designs, documents, content created by Sportnet and other Platform components are the property of Sportnet or the respective lawful owners.
• Users must not copy, modify, distribute, commercially exploit, reverse engineer, create derivative works from or unlawfully use any component of the Platform without authorization.
• For content uploaded by users, users must ensure that they have sufficient rights to use, upload, share or license such content.
• If intellectual property infringement is detected, the rights holder may contact Sportnet to request review and handling through an appropriate process.

10. Privacy and Personal Data

Sportnet respects users’ privacy and processes personal data in accordance with the Privacy Policy published separately on the Platform. By using the services, users agree that Sportnet may collect, store and process certain information necessary to create accounts, operate services, secure the system, support users and improve the experience.

• Users are responsible for protecting their accounts, passwords and authentication information.
• Users must not collect, exploit, store or use other users’ personal data without authorization.
• Sportnet applies reasonable measures to protect information; however, it cannot guarantee that cybersecurity risks will never occur.

11. Prohibited Conduct

Users must not perform or support any of the following acts:

• Posting content that is unlawful, violent, hateful, pornographic, fraudulent, offensive, defamatory, threatening or infringing upon the rights of others.
• Impersonating individuals, organizations, brands, clubs, venues, tournaments or other entities.
• Spamming, distributing unauthorized advertising, creating fake accounts, manipulating engagement or using automated tools that affect the Platform.
• Attacking, scanning, exploiting vulnerabilities, distributing malware or unlawfully interfering with systems, servers, data or user accounts.
• Selling, promoting or organizing products, services or activities prohibited by law or inconsistent with Sportnet’s sports community orientation.
• Using Sportnet in a manner that negatively affects the reputation, safety or rights of the Platform, other users or third parties.

12. Suspension, Restriction or Termination of Services

Sportnet may suspend, restrict or terminate a user’s access to part or all of the services in the following cases:

• The user violates this Agreement, Sportnet’s policies or applicable laws.
• The account, content or resource shows signs of fraud, impersonation, spam, abuse or harm to the community.
• Maintenance, upgrades, technical troubleshooting or system security protection is required.
• A request is made by a competent authority or there are other reasonable grounds under the law.

Where appropriate, Sportnet may notify the user of such handling. However, in urgent, serious or potentially harmful cases, Sportnet has the right to take immediate action without prior notice.

13. Disclaimer and Limitation of Liability

• Sportnet makes efforts to maintain stable Platform operation, but does not guarantee that the services will always be continuous, error-free, uninterrupted or suitable for every user’s specific needs.
• Sportnet is not responsible for content, products, services, commitments, conduct or transactions made by users or third parties, unless Sportnet is directly the provider under a separate agreement.
• To the extent permitted by law, Sportnet shall not be liable for indirect, incidental, special, consequential damages, data loss, revenue loss, profit loss or losses arising from the use of or inability to use the services.
• Users are responsible for relying on information posted by other users or third parties on the Platform.

14. Changes to this Agreement

Sportnet reserves the right to amend, supplement or update this Agreement from time to time to reflect changes in services, legal requirements or Platform operation needs.

The updated version will be published on Sportnet.vn or notified through an appropriate method. Continued use of the services after the Agreement has been updated means that the user agrees to the revised terms.

15. Governing Law, Dispute Resolution and Contact

This Agreement shall be governed by and interpreted in accordance with the laws of Vietnam. Any dispute arising from or relating to the use of Sportnet.vn shall first be resolved through negotiation and good-faith discussion between the parties.

If the dispute cannot be resolved through negotiation, it shall be submitted to the competent authority in Vietnam for resolution in accordance with applicable laws.